Video Interpreting

SIMPLY COMMUNICATE

A more meaningful customer experience.

Language plays a fundamental role for in-person experiences, so if communicating is a challenge, the opportunity cost could be significant for both parties.

When English is not your customer’s language of choice, the ability to connect in a meaningful way is at risk. It can lead to a negative customer experience.

We can connect you to qualified video interpreters either on-demand or on a scheduled basis to ensure your customers have a positive interaction with your organisation.

Medical Consultations (Telehealth)

In medical settings, visual cues are crucial for understanding patient symptoms and reactions. Video interpreting allows interpreters to see the patient’s body language, facial expressions, and gestures, leading to more accurate and effective communication.

Legal Proceedings

In courtrooms or legal consultations, seeing the interpreter helps ensure clarity and reduces misunderstandings. Video interpreting allows all parties to maintain visual contact, which is essential for maintaining the integrity and seriousness of legal proceedings.

Educational Settings

In classrooms or during educational assessments, video interpreting supports better engagement and interaction. Teachers and students can benefit from seeing each other, making the learning process more dynamic and effective.

Mental Health Counseling

For mental health sessions, visual communication is critical. Video interpreting allows counselors to observe non-verbal cues such as emotional expressions and physical behaviors, providing a more comprehensive understanding of the client’s mental state.

Business Meetings

In corporate meetings or negotiations, video interpreting helps build trust and rapport. Seeing each other face-to-face, even virtually, enhances communication, fosters better relationships, and facilitates smoother discussions.