Modern Slavery
Connecting Integrity and Impact: Why This Policy Matters to You
In today’s global business environment, your enterprise operates across multiple languages, cultures and geographies, and your partners must reflect the same level of care, clarity and commitment to ethical standards. By aligning with this policy, you benefit not just from compliance, but from a partner whose integrity strengthens your entire multilingual communication ecosystem.
1. Ethical supply-chain = consistent quality in language services
When your language partner maintains rigorous standards, including the proactive prevention of modern slavery, human trafficking and other labour-risks, as outlined in our policy below, you avoid hidden disruptions. Ethical contractors and subcontractors mean fewer surprises: Fewer turnover issues, fewer mistranslations generated by rushed or unsupported workforce, and a smoother, more reliable process for translation, interpretation and localisation. That in turn improves turnaround times, consistency of style and accuracy in multilingual content.
2. Transparent practices foster clearer client-vendor collaboration
Enterprises operating across borders rely on vendors who are transparent about their processes, workforce and supply chain. When your language partner publicly commits to ethical sourcing, training, contract terms, performance monitoring (as our policy describes) you gain confidence that vendor resources are aligned with your corporate values. That confidence sets the stage for stronger collaboration, meaning you spend less time managing exceptions and more time leveraging translations, localisation and interpretation to deliver your message consistently.
3. Ethical brands resonate more strongly in multilingual markets
Your communications are not just words: they express your brand values, trustworthiness and commitment. By choosing a language services partner whose policy emphasises ethical labour practices, you signal to stakeholders, employees, clients, global customers and local communities, that your operations meet high standards. That alignment underscores your messaging in each target language and region, amplifying brand integrity beyond borders. In essence: ethical practices support meaningful localisation, not just literal translation.
4. Risk mitigation across operations = smoother global rollout of language assets
Enterprises roll out multilingual campaigns, regulatory translations, global HR materials and more. If your language supply chain is vulnerable to labour-risks, hidden subcontracting or inconsistent oversight, you expose your organisation to reputational, legal and operational risk. Our policy’s commitment to due diligence, supplier contract review, staff training and performance monitoring directly supports your need for a stable, scalable multilingual communication engine. That mitigates risk and enables you to deploy language assets with confidence.
5. Efficiency through alignment of values and process
Because our policy embeds ethical standards into the heart of our operations, from contractor engagement to supply chain oversight, you gain a partner whose processes are designed for consistency, traceability and quality. That means fewer delays, fewer misunderstandings and better reuse of linguistic assets (such as translation memories, glossaries and style guides) across all target markets. The result: your communications are more responsive, more accurate and more cost-effective.
Modern Slavery Statement
Effective July 1, 2025
The Hello Co. operates within in Australia and New Zealand delivering language services to commercial enterprises, publicly listed companies, government departments and agencies including essential service providers, not-for-profits and NGOs.
We are committed to operating our business lawfully and ethically by only working with suppliers that are aligned to our values. We expect our suppliers to operate in accordance with all applicable modern slavery laws including those prohibiting human slavery and slavery like practices, human trafficking and child labour. We value and observe all laws regarding corporate social responsibility, environmental and workplace safety protection, as well as staff inclusion and diversity. We have a whistle-blower policy and an independent process for staff and suppliers.
We have a complex supply chain that includes the use of suppliers and independent contractors needed to supply relevant services. The company has various policies in place that support our day-to-day operations to ensure all staff and suppliers meet our core values.
Particular steps we will undertake include:
- Assessing potential modern slavery risks in our operations and supply chains with emphasis on high-risk contractor and geographical groups.
- Developing and reviewing company policies on modern slavery in operations and supply chains.
- Developing training for staff in modern slavery requirements.
- Preparing to conduct due diligence on domestic and international supply chains.
- Reviewing supplier contracts to ensure they contain terms that are consistent with the Act.
- Taking steps to address any potential modern slavery risks identified and;
- Setting up a program to measure effectiveness through performance monitoring.
This policy has been reviewed and approved by the Board of Directors.