--- title: Telephone Interpreting - Migrant Languages description: Access telephone interpreting solutions with fast connections to 315+ languages. Our 24/7 service ensures quality communication for diverse customer needs. --- ## Telephone Interpreting Empower migrant customers with immediate language support through our innovative and flexible telephone interpreting solutions. ![Telephone Interpreting](https://www.thehelloco.com.au/hubfs/Home%20-%20Interpreting%20(1).png "Telephone Interpreting") ![Telephone Interpreting - why were different(1)](https://www.thehelloco.com.au/hubfs/Telephone%20Interpreting%20-%20why%20were%20different(1).png) **why we're different**   ## Sophistication is at the heart of our solution. Our telephone interpreting solution offers seamless access to qualified interpreters, ready to assist whenever you need. Leveraging advanced technologies, our platform streamlines the connection to interpreters in any language. This innovation arms our clients with bespoke IVR applications, tailored precisely to meet the unique needs of your audience, all while aligning effortlessly with your existing workflows and data requirements. The magic happens through a meticulously designed system that matches interpreters to your requests based on a set of predefined preferences based on your needs, ensuring a personalised and efficient service experience every time. **super fast interpreter connections**   ## Fastest interpreter connect time in market. We're proud to deliver the fastest interpreter connect time in the Australian and New Zealand market, with connections to qualified telephone interpreters of less than **30** seconds across 315+ languages. Yes, you read that right. The sophistication in our technology platforms combined with best practice operational management practices ensures we're able to deliver on our SLA commitment to clients.    ![Telephone Interpreting - super fast connect times(1)](https://www.thehelloco.com.au/hubfs/Telephone%20Interpreting%20-%20super%20fast%20connect%20times(1).png) ![Telephone Interpreting - 247365](https://www.thehelloco.com.au/hubfs/Telephone%20Interpreting%20-%20247365(1).png) **AVAILABLE 24/7/365**   ## Ready when you are. We're always on. Always available. 24 hours a day. 365 days a year. We have to be. Considering the scale of our operations and the intricate needs of our clients, our business runs non-stop, every hour of the day, every day of the year. This relentless availability enables us to cater to diverse customer needs, ranging from technical assistance to emergency responses and healthcare services.  **unrivalled language support**   ## Over 315 languages supported. With a network of over 3,500 interpreters covering 315+ languages, we have established ourselves as a preferred language services partner for numerous interpreters.  Each month we service over 99.5% of all telephone interpreting requests on demand, across all languages.  on-demand phone interpreters phone interpreters professionalinterpreters ![Telephone Interpreting - language support(1)](https://www.thehelloco.com.au/hs-fs/hubfs/Telephone%20Interpreting%20-%20language%20support(1).png?width=500&height=500&name=Telephone%20Interpreting%20-%20language%20support(1).png) ![Telephone Interpreting - quality assured](https://www.thehelloco.com.au/hs-fs/hubfs/Telephone%20Interpreting%20-%20quality%20assured(1).png?width=500&height=500&name=Telephone%20Interpreting%20-%20quality%20assured(1).png) **QUALITY ASSURED**   ## Peace of mind for you and your customers. Ensuring high quality communication is our top priority. We go beyond industry norms and NAATI certification, focusing on our Quality Assurance Programs. By closely monitoring performance against standards, we consistently deliver services that surpass client expectations, maintaining utmost integrity and accuracy in every message. **insights at your fingertips**   ## Understand your diverse customer business better. We give you the tools and insights necessary to understand all you need to know about why your customers are calling including consumption trending and analysis. More importantly, vendor management just became a whole lot easier with our BI SLA reporting dashboards which keeps everyone accountable. ![F2F - Reporting](https://www.thehelloco.com.au/hs-fs/hubfs/F2F%20-%20Reporting.png?width=500&height=500&name=F2F%20-%20Reporting.png) **WE WORK HARD TO DELIVER RESULTS**     ## Our numbers speak for themselves.  ![Connect time to an interpreter](https://www.thehelloco.com.au/hs-fs/hubfs/15-2.png?width=150&height=150&name=15-2.png) 0 secs Connect time to an interpreter ![Requests serviced on demand](https://www.thehelloco.com.au/hs-fs/hubfs/16-3.png?width=150&height=150&name=16-3.png) 0% All requests serviced on demand ![Savigs](https://www.thehelloco.com.au/hs-fs/hubfs/17-1.png?width=150&height=150&name=17-1.png) 0% Savings on an annualised basis ![18-1](https://www.thehelloco.com.au/hs-fs/hubfs/18-1.png?width=150&height=150&name=18-1.png) 0 languages inc. First Nations Languages ![19-1](https://www.thehelloco.com.au/hs-fs/hubfs/19-1.png?width=150&height=150&name=19-1.png) 0 Interpreters with NAATI qualifications ![20-2](https://www.thehelloco.com.au/hs-fs/hubfs/20-2.png?width=150&height=150&name=20-2.png) 0% service uptime - we're always available # Don't take our word for it. > **"Honestly, the best language services company we've worked with. Nothing is too much trouble and the way they deliver is unbelievable."** ### Interested in learning more? ![DISCOVER FOR YOURSELF Telephone Interpreting Explore the reasons behind our clients' trust in us to provide round-the-clock support for their migrant customers.  ](https://no-cache.hubspot.com/cta/default/3427987/interactive-165573647417.png) **Get IN TOUCH **   ## Need a better way to communicate effortlessly with your diverse customers? [ Get in Touch ](https://www.thehelloco.com.au/contact) ```json { "@context" : "https://schema.org", "@type" : "Organization", "contactPoint" : [ { "@type" : "ContactPoint", "areaServed" : [ "AU", "NZ" ], "availableLanguage" : [ "English", "Mandarin", "Arabic", "Acehnese", "Acholi", "Afrikaans", "Akan", "Albanian", "Alyawarre", "Amharic", "Anmatyerre", "Aranda", "Armenian", "Arrente", "Assamese", "Assyrian", "Auslan", "Azerbaijani", "Bari", "Belorussian", "Begali", "Bisaya", "Bislama", "Bosnian", "Bulgarian", "Burmese", "Cambodian", "Khmer", "Cantonese", "Traditional Chinese", "Simplified Chinese", "Cebuano", "Chaldean", "Chichewa", "Chin", "Chin-Falam", "Chin-Hakha", "Chin-Matu", "Chin-Mizo", "Chin-Senthang", "Chin-Tedim", "Chin-Zomi", "Chin-Zophei", "Chiu-Chownese", "Cook Island Maori", "Creole", "Croatian", "Cypriot", "Cypriot-Greek", "Czech", "Dari", "Dinka", "Djampbarrpuyngu", "Dutch", "Dzongkha", "Eastern Pwo Karen", "Estonian", "Fijian", "Fijian Hindi", "Filipino", "Tagalog", "Finnish", "Flemish", "French", "Fuqing", "Fuzhou", "German", "Greek", "Gujarati", "Hakka Chinese", "Haitian Creole", "Mauritian Creole", "Antillean Creole", "Dominican Creole", "Grenadian Creole", "Saint Lucian Creole", "Bourbonnais Creoles", "Agalega Creole", "Chagossian Creole", "Reunion Creole", "Rodriguan Creole", "Seychellois Creole", "Chiac", "Guianan Creole", "Louisiana Creole", "Michif", "Karipúna French Creole", "Haryanvi", "Hazaragi", "Hebrew", "Hindi", "Hmong", "Hokkien", "Hungarian", "Igbo", "Ilocano", "Iloko", "Indonesian", "Italian", "Japanese", "Juba Arabic", "Kalaw Kawaw", "Australian Indigenous Language", "First Nations", "Kalenjin", "Kannada", "Karen", "Karenni", "Kayah", "Kayan", "Kibembe", "Kinyarwanda", "Kiribati", "Kirundi", "Kiswahili", "Swahili", "Konkani", "Korean", "Kriol", "Australian Indigeous Creole", "Kurdish", "Kurmanji", "Sorani", "Faili", "Feyli", "Kurdish Kurmanji", "Kurdish Sorani", "Kurdish Feyli", "Kurdish Faili", "Lao", "Laotian", "Latvian", "Lingala", "Luritja", "Macedonian", "Malay", "Malaysian", "Malayalam", "Maltese", "Mandingo", "Maori", "Te Reo Maori", "Marathi", "Matutjara", "Meriam Mir", "Mexican Spanish", "Mongolian", "Montenegrian", "Nepali", "Nepalese", "Ngaanyatjarra", "Ngalea", "Niuean", "Nuer", "Nyanja", "Oromo", "Pampango", "Pashto", "Pushto", "Persian", "Farsi", "Pintupi-Luritja", "Pitjantjatjara", "Polish", "Portuguese", "Punjabi", "Rohingya", "Romanian", "Russian", "Samoan", "Serbian", "Shan", "Shanghainese", "Wu Shanghainese", "Shona", "Sinhalese", "Sinhala", "Slovak", "Slovene", "Somali", "Spanish", "Sudanese Arabic", "Swedish", "Syriac", "Syrian", "Taiwanese", "Taiwanese Hakka", "Tamil", "Telegu", "Teochiew", "Tetum", "Thai", "Tibetan", "Tigre", "Tigrinya", "Tiwi", "Tok Pisin", "Tokeluan", "Tongan", "Turkish", "Turkmen", "Tuvaluan", "Ughur", "Uighur", "Urdu", "Vietnamese", "Walpiri", "Wolof", "Liberian English", "Pu-Xian", "Dongbeihua", "Shandong", "Kuku", "Edo", "Catalan", "Hausa", "Yoruba", "Bemba", "Kankanaey", "Damara", "Akan Twi", "Nigerian Pidgin", "Herero", "Kalenjin", "Shona", "Solomon Islands Pidgin" ], "contactType" : "customer service", "telephone" : "+61-1300-385-828" } ], "logo" : "https://www.thehelloco.com.au/hubfs/logo.svg", "name" : "The Hello Co.", "sameAs" : [ "https://www.linkedin.com/company/the-hello-co", "https://x.com/thehelloco" ], "url" : "https://www.thehelloco.com.au" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.thehelloco.com.au", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.thehelloco.com.au/services", "name" : "Services", "position" : 2 }, { "@type" : "ListItem", "name" : "NAATI Translation", "position" : 3 }, { "@type" : "ListItem", "name" : "NAATI Interpreting", "position" : 4 }, { "@type" : "ListItem", "name" : "Telephone Interpreting", "position" : 5 }, { "@type" : "ListItem", "name" : "Video Interpreting", "position" : 6 }, { "@type" : "ListItem", "name" : "Onsite Interpreting", "position" : 7 }, { "@type" : "ListItem", "name" : "Translation Services", "position" : 8 }, { "@type" : "ListItem", "name" : "Personal Document Translations", "position" : 9 }, { "@type" : "ListItem", "name" : "NAATI Certified Translations", "position" : 10 }, { "@type" : "ListItem", "name" : "AI Interpreting", "position" : 11 }, { "@type" : "ListItem", "name" : "AI Translation", "position" : 12 } ] } ```