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Telephone Interpreting

Support your First Nations customers in their language when they need it.

Telephone Interpreting - First Nations
First Nations
COMMITMENT TO OUR FIRST PEOPLES
 

Over 100 languages supported.

Language is essential to the wellbeing, culture and identity of First Nations and Torres Strait Islander people. It is an important part of their heritage. It's how they connect to country and helps them express their unique views.

In fact, there are around 250 First Nations and Torres Strait Islander languages still being spoken today.

To assist our clients, we've made a commitment to support First Nations languages in addition to Australia's migrant community languages.

This is offered through our own First Nations Connect Program to help Indigenous Communities access language support when needing to speak with essential service providers.

on-demand phone interpreters
phone interpreters
professionalinterpreters
Ready when you are
AVAILABLE 24/7/365
 

Ready when you are.

We're always on. Always available. 24 hours a day. 365 days a year.

We have to be.

Considering the scale of our operations and the intricate needs of our clients, our business runs non-stop, every hour of the day, every day of the year. This relentless availability enables us to cater to diverse customer needs, ranging from technical assistance to emergency responses and healthcare services. 

insights at your fingertips
 

Understand your diverse customer business better.

We give you the tools and insights necessary to understand all you need to know about why your customers are calling including consumption trending and analysis.

More importantly, vendor management just became a whole lot easier with our BI SLA reporting dashboards which keeps everyone accountable.

Reporting
WE WORK HARD TO DELIVER RESULTS
 
 

Our numbers speak for themselves. 

Connect time to an interpreter

0 secs

Connect time to an interpreter

Requests serviced on demand

0%

All requests serviced on demand

Savigs

0%

Savings on an annualised basis

18-1

0 languages

inc. First Nations Languages

19-1

0 Interpreters

with NAATI qualifications

20-2

0%

service uptime - we're always available

Get IN TOUCH 
 

Need a better way to communicate effortlessly with your First Nations customers?